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Telephone Techniques: During the job search, the purpose of the telephone call is simply to set up an appointment. Learn how to get past the gatekeepers.

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"Winning Ways helped me confirm who and what I am and what I want to do. I feel more confident in my career search and learned to describe myself better on an interview. I now feel that marketing yourself can be fun if you know how." - Jesse Durazo, Registrar, City of San Jose